Terms & condition and Privacy Policy

Use of the website is subject to the following Terms of Use. By using this website you agree to be bound by these Terms of Use. CentrioTech may at any time revise these Terms of Use by updating this posting. By using this website, you agree to be bound by any such revisions.

1. Nature of Information and Materials The information, content, materials, graphics, text, images, designs, trademarks, trade names and logos contained on this website are protected by trademark, copyright and other intellectual property laws under the laws of India and international treaties. Use of this site shall not be deemed as a transfer of rights in any such trademarks, copyrights or intellectual property.

2. Site Availability CentrioTech does not guarantee uninterrupted or error‐free operation of this site or any portion thereof but will use reasonable efforts to maintain its operation and availability.

3. Harmful Code CentrioTech does not warranty that any feature you download from this site will be free of viruses, contamination, or other potentially destructive features.

4. NO WARRANTY ALL INFORMATION AND CONTENT ON THIS WEBSITE ARE PROVIDED "AS IS" AND CentrioTech MAKES NO WARRANTIES, EXPRESS, IMPLIED OR OTHERWISE, REGARDING ITS ACCURACY, CURRENCY, OR COMPLETENESS, MERCHANTABILITY, PERFORMANCE OR FITNESS FOR A PARTICULAR PURPOSE. FURTHERMORE, NO OTHER ORAL OR WRITTEN COMMUNICATIONS SHALL BE DEEMED TO CREATE A WARRANTY WITH RESPECT TO USE OF THIS WEBSITE.

5. Restrictions on Use of Site. The alteration, removal, or obliteration of any copyright and trademark notices is strictly prohibited. You shall not upload to, distribute through, or otherwise publish through, the CentrioTech website any content that is libelous, defamatory, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, illegal or otherwise objectionable, that would constitute or encourage a criminal offense or violate the rights of anyone, or that would otherwise give rise to liability or violate any law.

6. WAIVER AND RELEASE OF LIABILITY YOUR ACCESS AND USE OF THIS WEBSITE IS AT YOUR OWN RISK. To the fullest extent permitted by law you hereby waive and release CentrioTech for any and all claims, losses, costs or damages of any nature whatsoever, resulting from or in any way related to your use of this website. It is intended that this limitation apply to any and all liability or cause of action however alleged or arising. CentrioTech shall not be liable to you for loss of profit or revenue, loss of business opportunity, loss of use, product liability, or for any incidental, special, indirect, punitive or consequential damages, arising out of or in connection with your use of this website. CentrioTech is not liable for the information contained in this site that is posted by third persons, and no warranties arise from this service, including if the information is false. This waiver and release shall apply to all claims, whether under the law of contract, equity, tort, strict liability, or otherwise.

7. Disclosures CentrioTech reserves the right to disclose any information concerning your use of this website to the extent required by law or judicial or government order.

8. Indemnity You may not use this website for any unlawful purpose, or for any purpose prohibited by these Terms of Use. You shall indemnify, defend and hold harmless CentrioTech, its officers, directors, shareholders, employees, affiliates, successors, assigns and contributors from any liability, loss, claim and expense (including reasonable attorney fees) related to your violation of these Terms of Use, and/or your posting or use of materials on or obtained from this website.

9. Privacy Policy CentrioTech views the protection of your information as very important. As part of your use of the website, you may provide CentrioTech with personal information such as your name; business name and mailing address; telephone number; fax number; and e‐mail address that will permit us to identify you. CentrioTech will use all other personal information we collect from you only for purposes appropriate for conducting our business, including using it on other third party sites, follow up on services provided, sending announcements on new features, events, products or services, creation of a client database, audits, reporting requirements, and for other activities related to business administration, marketing, research, product development, or improving the quality of our services and products. Although we may collect and compile aggregate data about your transactions with CentrioTech, CentrioTech will not sell, give or otherwise make available to third parties any personally‐identifiable information about you except as a part of any sale of assets, joint venture, merger or partnership or as required by law or judicial or governmental order.

10. Children Nothing on this website is intended to specifically solicit information from minors (people under eighteen (18) years old) or seek to determine whether the visitor is a minor. If you are under eighteen (18), you are not permitted to submit to us any personally identifiable information, such as your name, address, email address, telephone number or any other information that would permit us to identify you. If you are under fourteen (14), it is against the law for us to ask you for that information, and we will not ask for it, nor do we want it. Anyone under eighteen (18) who wants to obtain any services from CentrioTech or otherwise submit any personally identifiable information to us should ask a parent to do it in their own name. Because such information will not be specifically identified as being from minors, users of this website should be aware that personally identifiable information submitted to it by minors may be treated in the same manner as information given by an adult.

11. Links to Other Sites You should be aware that when you are on this website, you could be directed to other sites that are beyond our control. There may also be links to other sites from the website that take you outside our service. We do not always review those sites and we take no responsibility and assume no liability for any content in such sites, or for any mistakes, defamation, libel, slander, omissions, falsehoods, obscenity, pornography or profanity contained on such sites. Your linking to other sites, your use of such sites, and your use of any information, material, products and services offered by such sites, are solely at your own risk.

12. Non‐waiver CentrioTech's failure to insist upon strict enforcement of any provision of these Terms of Use shall not be construed as a waiver of any provision or right.

13. Applicable Laws; Governing Law; Dispute Resolution User access to this website is governed by all applicable federal, state and local laws. These Terms of Use shall be governed by and construed in accordance with the laws of the State of Maharashtra, without giving effect to any principles of conflicts of law. Any dispute between you and CentrioTech regarding the content or use of this website shall be resolved by arbitration under The Arbitration and Conciliation Act of 1996, with hearings held in the English language in Pune, Maharashtra, India, and shall not be joined with any dispute that any other person or entity may have with CentrioTech.

Product Price

Our standard commercial prices -- sometimes called our Custom Terms and Conditions Prices -- reflect the fact that many companies want us to provide services and/or assume obligations and risks, in addition to our software and support. We periodically review and adjust all our prices. These prices are a starting point when we are asked to review and negotiate a purchase order that specifies custom terms and conditions; they reflect our costs of legal and executive review, and ongoing compliance with the terms finally agreed upon. In negotiating terms, we will seek common ground, and attempt to meet the truly important needs of the customer, while moving closer to our standard terms and conditions. Your purchasing department should not expect to be able to negotiate lower prices while also requiring custom terms and conditions.

Refund and Cancellation Policy

1. Amount once paid through the payment gateway shall not be refunded other than in the following circumstances:

• Multiple times debiting of Customer’s Card/Bank Account due to technical error OR Customer's account being debited with excess amount in a single transaction due to technical error. In such cases, excess amount excluding Payment Gateway charges would be refunded to the Customer.

• Due to technical error, payment being charged on the Customer’s Card/Bank Account but the enrolment for the examination is unsuccessful. Customer would be provided with the enrolment by NISM at no extra cost. However, if in such cases, Customer wishes to seek refund of the amount, he/she would be refunded net the amount, after deduction of Payment Gateway charges or any other charges.

2. The Customer will have to make an application for refund along with the transaction number and original payment receipt if any generated at the time of making payments.

3. The application in the prescribed format should be sent to info@centriotech.com

4. The application will be processed manually and after verification, if the claim is found valid, the amount received in excess will be refunded by NISM through electronic mode in favor of the applicant and confirmation sent to the mailing address given in the online registration form, within a period of 21 calendar days on receipt of such claim. It will take 3-21 days for the money to show in your bank account depending on your bank’s policy.

5. Company assumes no responsibility and shall incur no liability if it is unable to affect any Payment Instruction(s) on the Payment Date owing to any one or more of the following circumstances:

a. If the Payment Instruction(s) issued by you is/are incomplete, inaccurate, and invalid and delayed.

b. If the Payment Account has insufficient funds/limits to cover for the amount as mentioned in the Payment Instruction(s)

c. If the funds available in the Payment Account are under any encumbrance or charge.

d. If your Bank or the NCC refuses or delays honoring the Payment Instruction(s)

e. Circumstances beyond the control of Company (including, but not limited to, fire, flood, natural disasters, bank strikes, power failure, systems failure like computer or telephone lines breakdown due to an unforeseeable cause or interference from an outside force)

f. In case the payment is not effected for any reason, you will be intimated about the failed payment by an e-mail

6. User agrees that Company, in its sole discretion, for any or no reason, and without penalty, may suspend or terminate his/her account (or any part thereof) or use of the Services and remove and discard all or any part of his/her account, user profile, or his/her recipient profile, at any time. Company may also in its sole discretion and at any time discontinue providing access to the Services, or any part thereof, with or without notice. User agrees that any termination of his /her access to the Services or any account he/she may have or portion thereof may be effected without prior notice, and also agrees that Company will not be liable to user or any third party for any such termination. Any suspected, fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies Company may have at law or in equity. Upon termination for any reason, user agrees to immediately stop using the Services.

7. Company may elect to resolve any dispute, controversy or claim arising out of or relating to this Agreement or Service provided in connection with this Agreement by binding arbitration in accordance with the provisions of the Indian Arbitration & Conciliation Act, 1996. Any such dispute, controversy or claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party